Non-cancellation of appointments

We have an increasing problem with patients not turning up for appointments.

 

It is very important that you contact us prior to your appointment time if you are unable to attend. We require at least 2 hours’ notice to allow another patient to be booked in. It is our Practice Policy to notify you if you fail to attend your appointment. However if you fail to attend your appointment repeatedly you will be charged a non- refundable fee, which is NOT claimable from Medicare.

We thank you for your understanding.