Phone Consultations are discouraged if at all possible. However we understand that it is not always practical. Thus all doctors are willing to take your calls if deemed appropriate.
Covid Safe Changes Starting Wednesday 24th November
From Wednesday 24th November all patients will be greeted by a concierge at the front door.
Patients who have any of the following symptoms will not be permitted in the practice:
If you have any of these symptoms you will be offered a telehealth appointment or you may present to one of the respiratory clinics located around Adelaide.
Any patients who are not double vaccinated:
Patients under the age of 12 may be able to present for a face to face or car park consult due to the inability to be vaccinated. This will still follow strict triaging guidelines and reception will advise the best appointment type for your child.
When you are booking your appointment you will be required to answer the following questions:
Assuming you fit the criteria for all of the above you may proceed to book a face to face appointment following all the below guidelines:
If you do not follow the above guidelines you may be putting our Doctors, Nurses, Admin Staff and other patients at risk. This may result in our practice being put under unnecessary amounts of pressure and alter the level of service we are able to provide.
We have a zero tolerance policy for abuse towards any of our staff and we expect them to be treated with respect at all times. We aim to provide you the best possible health care during a challenging stage and we appreciate your honesty and patience during this process.